Advora ("we", "our", "us") respects your privacy. This Privacy Policy explains what information we collect when you use the Advora website, mobile app, and services (collectively, the "Services"), how we use it, and the choices you have.
1. Information We Collect
Account information
When you sign up, we collect your name, email address, phone number, business details, and authentication credentials.
Advertising data
When you connect ad accounts (Meta, Google Ads, TikTok Ads), we receive campaign, creative, audience, spend, and performance data on your behalf through their official APIs and only with your authorization.
Payment & wallet data
Wallet top-ups are processed by trusted partners such as Paystack and Flutterwave. We do not store full card details on Advora servers.
Usage data
Device, browser, IP address, pages visited, and feature interactions — used to improve product reliability and security.
2. How We Use Your Information
- To provide, operate and improve the Services.
- To generate ad creatives, copy and campaign recommendations using AI.
- To process wallet funding and ad spend.
- To send transactional emails (receipts, security alerts, campaign notifications).
- To detect, prevent and address fraud, abuse and security issues.
- To comply with legal obligations.
3. How We Share Information
We do not sell your personal information. We share data only with:
- Ad platforms you connect (Meta, Google, TikTok) to run your campaigns.
- Payment processors strictly to complete wallet transactions.
- Service providers (cloud hosting, analytics, support) bound by confidentiality.
- Authorities when required by law.
4. Data Retention
We retain account and campaign data for as long as your account is active. You may request deletion at any time — see our Delete Account page. Some data may be retained where required by law (e.g. financial records).
5. Security
We use bank-grade encryption in transit and at rest, secure OAuth for platform connections, role-based access controls, and continuous monitoring.
6. Your Rights
Subject to applicable law, you have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. Contact us at support@advora.best to exercise these rights.
7. Children
Advora is not directed at children under 13 (or under 16 where applicable). We do not knowingly collect personal data from children.
8. International Transfers
Your data may be processed in countries other than your own. We rely on standard contractual clauses and equivalent safeguards where required.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email or in-app notice. The "Last updated" date above reflects the latest revision.
10. Contact
Questions about this policy? Email support@advora.best.
11. About Advora
Advora is a product of GoSharp Global Services LTD.